Same-day dispatch board
Drag an emergency call onto the board and the routing engine shows who can absorb it with the least disruption to the rest of the day.
Built for HVAC software
HVAC software for dispatch, maintenance agreements and estimates
Live operationsMaintenance visit closed
Equipment scheduleToday
8:30Rooftop unit 4Maintenance
10:15No-cool callPriority
1:00Spring tune-upAssigned
12systems due this week
Heating and cooling work swings between planned maintenance and same-day emergencies. FIELDIVERSE keeps both on one board: seasonal tune-up agreements that auto-schedule, plus a dispatch view that finds the closest available tech when a no-cool call lands.
- Emergency dispatch with drive-time aware technician suggestions
- Spring/fall maintenance agreements that generate their own visits
- Equipment and service history stored per address
No credit card required
01
IntakeSee equipment history
02
DispatchBalance planned and urgent work
03
ServiceRecord diagnosis and options
04
CollectInvoice before leaving
Built around your workflow
What hvac companies get
Purpose-built operating tools without giving up one connected customer, schedule and billing record.
- Emergency dispatch with drive-time aware technician suggestions
- Spring/fall maintenance agreements that generate their own visits
- Equipment and service history stored per address
- On-site estimates that convert to invoices and payment in one tap
HVAC Operations Deck
OperationsEquipment schedule
LiveCurrent signal12systems due this week
Team statusOn trackUpdates from the field
8:30
Rooftop unit 4
Maintenance10:15
No-cool call
Priority1:00
Spring tune-up
AssignedOne operating system
Tools designed for the work your team actually does.
Maintenance agreements
Sell a two-visit-per-year plan once; the system schedules the tune-ups, bills the plan and reminds the customer before each visit.
Equipment history
Model, serial, install date, filter sizes and every prior repair live on the property record so the tech arrives informed.
Estimates to paid invoice
Build good/better/best options in the driveway, collect a signature, convert to an invoice and take a card on the spot.
From request to revenue
One clear path from first call to paid invoice.
- 01
Call intake
Log the no-cool call with equipment details already attached to the address.
- 02
Dispatch
Assign the nearest qualified tech and text the customer an arrival window automatically.
- 03
Diagnose & quote
Present tiered repair or replacement options and capture approval on the technician's device.
- 04
Invoice & follow-up
Charge the card on file, email the receipt and drop the customer onto a maintenance plan.
HVAC software FAQ
Can FIELDIVERSE handle emergency and maintenance work together?+
Yes. Planned maintenance visits are generated from agreements and placed on the calendar in advance, while emergency calls can be inserted into any day and the route re-optimized around them.
Do you track equipment by address?+
Every property record holds equipment details, install dates and full service history, so technicians and office staff see what is installed before dispatch.
Can technicians present multiple estimate options?+
Yes. Estimates support multiple options with line items, taxes and customer signature capture, and convert directly into an invoice once approved.
How do customers pay?+
Customers can pay from an emailed invoice link, from the customer portal, or automatically with a card on file under autopay.
One connected platform
Run your hvac business with less friction.
Bring customers, schedules, field work, billing and team communication into one clear operating system.
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